At Expert Medical Billing, we prioritize the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information gathered through our website and services. By using our website and availing our services, you consent to the terms outlined in this Privacy Policy.
1. Information Collection:
1.1 Personal Information: We may collect personal information such as name, contact details, address, email address, and billing information when you voluntarily provide it to us during the registration process or when using our services.
1.2 Usage Information: We may also collect non-personal information about your interaction with our website, including but not limited to, your IP address, browser type, pages visited, and duration of visit, through the use of cookies and similar technologies.
2. Use of Information:
2.1 Service Provision: We use the information collected to provide, maintain, and improve our services to you. This includes processing payments, responding to inquiries, and delivering customer support.
2.2 Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or other information related to our services. You can opt-out of receiving such communications at any time.
2.3 Legal Compliance: We may use and disclose your information as required by law or when we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.
3. Data Security:
3.1 HIPAA Compliance: Expert Medical Billing is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. We implement appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of protected health information (PHI) that we collect or process on behalf of our clients.
3.2 Encryption: We employ industry-standard encryption and security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Data Sharing:
4.1 Third-Party Disclosure: Expert Medical Billing does not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice or obtain your consent, except as described in this Privacy Policy.
4.2 Service Providers: We may engage third-party service providers to assist us in delivering our services and improving our website. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
5. Your Rights:
5.1 Access and Correction: You have the right to access, update, or correct your personal information stored in our systems. You may do so by logging into your account or contacting us directly.
5.2 Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
6.1 Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.
7. Changes to this Privacy Policy:
7.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Expert Medical Billing 5955 Alpha Rd Ste 102, Dallas , TX 75240, [email protected]
Effective Date: 01-01-2024
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
